Privacy Policy

Privacy Policy

Introduction

Welcome to https://online-thyroid-test-results.vibereports.co.uk (hereafter referred to as “Vibe Reports,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and disclosure of information in compliance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA), Colorado, USA
  • Utah’s Consumer Sales Practice Act (UCPA), Utah, USA
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia’s Consumer Data Protection Act (VCDPA), Virginia, USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, products, or services accessed through links or integrations on our site. These entities have their own privacy policies governing the collection and use of your data, so we encourage you to review them.

Processing Activities

This Privacy Policy covers various activities undertaken by us when you interact with our platform:

  • Account Creation and Management: When you create an account on our site or use our services as an authorized user, we collect and process personal information necessary for account setup and maintenance.
  • Website Visits: If you visit our website, we may track your interaction through analytics tools to improve our services.
  • Communication: We may reach out to you via newsletters, emails, phone calls, or texts/SMS to provide updates, promotional offers, or respond to inquiries.

Personal Data Collection

We collect diverse types of personal data (hereafter “Personal Data”) to enhance your experience and deliver our services effectively. The categories of information we gather include:

  • Account Information: This includes your name, user ID, email address, password (encrypted), and account settings preferences.
  • Payment Details: We securely process payment information required for subscription plans or one-time purchases.
  • Financial Data: We may collect financial information for billing purposes, including bank details (encrypted) and transaction records.
  • Purchase History: Details of your orders, products purchased, and order frequency are stored.
  • Mobile Device Identifiers: Unique device identifiers (UDIDs), IP addresses, and mobile phone numbers (with consent) to personalize content and improve performance.
  • Location Data: We may access location data when you use our services on a mobile device, for location-based services or analytics.
  • Feedback and Reviews: Any comments, reviews, or feedback you provide us are also considered Personal Data.
  • Social Media Information: If you choose to log in through social media accounts, we may collect your profile information from these platforms (with your consent).
  • Product Interaction: We track user interactions with our products, such as features used, content viewed, and search queries, for product improvements.

We obtain this data through direct user input, automated technologies, and third-party service providers who assist us in delivering services, subject to their respective privacy agreements.

Cookies

Cookies are small text files placed on your device by websites you visit. They play a crucial role in enhancing user experience and enabling certain functionalities. Our use of cookies includes:

  • Strictly Necessary Cookies: These ensure basic functions like secure log-in, session management, and website navigation.
  • Preference Cookies: Used to remember settings and preferences, such as language, font size, and ad choices.
  • Analytics Cookies: Track website usage and visitor behavior to provide insights for service improvement.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain Personal Data only for as long as necessary for the purposes described in this policy or as required by law. When no longer needed, we securely delete or anonymize the data to protect your privacy. This includes:

  • Retaining account information for the duration of your active account or until you request deletion.
  • Storing transaction records and purchase history for tax and accounting purposes, typically 7 years.
  • Keeping analytics data for a limited period to provide insights without personally identifying individuals.

Security Measures

We have implemented robust security measures to safeguard your Personal Data:

  • Employing industry-standard encryption protocols for secure data transmission and storage.
  • Engaging reputable third-party processing partners who adhere to strict privacy standards.
  • Regularly auditing our systems and conducting security assessments to identify vulnerabilities.
  • Training our staff on data protection best practices and confidentiality agreements.

Children’s Privacy

Vibe Reports does not intentionally collect or solicit Personal Data from children under 18 years of age. Our services are designed for a general audience, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you may have specific rights regarding your Personal Data:

  • Access: You can request access to the data we hold about you and its use details.
  • Rectification: Correct any inaccurate or incomplete personal information.
  • Erasure (Right to be Forgotten): Request the deletion of your data, subject to legal exceptions.
  • Restriction: Limit our processing of your data in certain circumstances.
  • Portability: Receive your Personal Data in a structured, commonly used format and transfer it to another controller.
  • Object: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data protection rights.

To exercise these rights or have questions regarding your privacy, please contact our Data Privacy Team at [email protected] or via postal mail to:

Vibe Reports Data Privacy Team
[Address]

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be effective immediately upon posting on our website, and we encourage you to review it regularly.

Contact Information

For any privacy-related inquiries, including unsubscribe requests, data access, or complaints, please contact us:

Email: [email protected]
Postal Mail: Vibe Reports Data Privacy Team, [Address]